Never Miss a $15,000 Emergency Call.
24/7 AI Voice Dispatch That Converts 24/7/365.
84% of callers who reach voicemail immediately hang up and call your closest competitor. LumiLore's Sub-800ms AI Voice Dispatch answers every inbound call in under two rings, qualifies emergencies, executes live CRM lookups, and dispatches field technicians—day, night, and weekends.
Hear How Natural & Responsive It Sounds
Experience realistic multi-turn conversational audio. Select a scenario below to hear the voice model execute qualification, address validation, and technician booking.
Why Legacy Answering Services Destroy Your Reputation
Paying $3.50 per minute for an untrained call center operator to take a handwritten message that gets emailed three hours later is burning your advertising budget.
The 1990s Call Center
- ✕ 4-Ring Delays & Clueless Operators: Callers wait on hold for an agent with zero knowledge of your trade or pricing.
- ✕ Zero Direct CRM Integration: Cannot check technician boards, book time slots, or create ServiceTitan jobs.
- ✕ Exorbitant Per-Minute Billing: Charging $3.00 to $4.50/minute while putting angry customers on hold.
- ✕ Misspelled Addresses: Scribbled notes delivered hours later causing lost emergency revenue.
Real-Time Enterprise Telephony
- ✓ Sub-800ms Natural Barge-In: Conversational fluid dialogue that callers can interrupt anytime.
- ✓ Direct Software Dispatch: Reads technician calendars and creates confirmed job tickets automatically.
- ✓ Emergency Escalation Warm Transfer: Escalates catastrophic emergencies to on-call managers with pre-call brief.
- ✓ Instant SMS Confirmation: Caller receives technician arrival window and rate confirmation in seconds.
Calibrated for High-Volume Trade Fleets & Enterprise Handoffs
Whether you need a dedicated after-hours dispatcher for 30 service vans or an intelligent receptionist handling thousands of corporate calls, our telephony mesh adapts dynamically.
HVAC, Plumbing & Electrical Dispatch
Captures high-ticket repair calls when your office is closed. Filters emergency inquiries, validates address and postal code against municipal GIS data, gains after-hours dispatch fee consent, and books arrival windows into ServiceTitan or Jobber.
- ⚡ ServiceTitan, Jobber & Housecall Pro API integration
- ⚡ Emergency triage: after-hours fee confirmation
- ⚡ Automated on-call technician SMS alerts
Enterprise Front-Desk & IVR Replacement
Eliminate frustrating "Press 1 for Sales, Press 2 for Support" phone trees. Callers speak naturally; the AI understands nuance, answers common inquiries instantly, qualifies business partnerships, and transfers VIPs to the right department.
- ⚡ Intelligent conversational department routing
- ⚡ HubSpot & Salesforce caller enrichment
- ⚡ Automated executive meeting booking over the phone
Under the Hood: Full-Duplex Telephony Mesh
Engineered on AWS Amazon Connect in Canada Central (`ca-central-1`) with bi-directional WebSockets, multi-band acoustic filtering, and low-latency Bedrock speech reasoning.
Inbound call connects in < 2 rings via Amazon Connect telephony instances in `ca-central-1`. Zero carrier trunk bottlenecks.
Amazon Connect PSTN
Full-duplex audio stream with multi-band noise cancellation. Isolates voice from furnace rumble or jobsite noise.
< 800ms WebSockets
Executes tool calling in real time: queries technician availability, validates postal code GIS, and verifies emergency rates.
Bedrock Function Calling
Direct API write to ServiceTitan or Jobber. Dispatches SMS to on-call tech and caller with confirmed arrival window.
ServiceTitan / Jobber REST
Predictable Telephony Investment. Unmatched ROI.
A single captured emergency furnace replacement or commercial service contract pays for your entire year of voice dispatch.
Essential Voice Dispatch
Ideal for small contractor fleets and boutique businesses wanting 24/7 after-hours call coverage and zero missed leads.
+ $450 CAD / month
- ✓ Dedicated Local Canadian / US Number: Or forward from existing business lines.
- ✓ 500 Voice Minutes Included: Predictable usage pool ($0.22/min thereafter).
- ✓ Sub-800ms Conversational AI: Natural barge-in and zero mechanical delays.
- ✓ Instant SMS & Email Transcripts: Complete caller notes sent in seconds.
- ✓ Calendar Booking Over the Phone: Native Google & Outlook scheduling.
Field Pro & ServiceTitan Suite
Engineered for busy residential and commercial mechanical contractors who require direct CRM job creation and automated technician dispatch.
+ $950 CAD / month
- ✓ Everything in Essential Tier Included.
- ✓ 1,500 Voice Minutes Included: High-volume capacity ($0.18/min thereafter).
- ✓ Native ServiceTitan, Jobber or HubSpot Sync: Automatic customer record & job card provisioning.
- ✓ Municipal Address & Postal GIS Validation: Verifies street names before booking.
- ✓ On-Call Technician Escalation Trees: Sends instant SMS with arrival notes to duty techs.
- ✓ Bilingual English / French Operation: Seamless Canadian language switching.
Enterprise Carrier Call Center
Bespoke telephony infrastructure deployed in your private AWS VPC with custom fine-tuned acoustic models, SIP trunking, and 99.99% carrier SLAs.
Multi-branch fleets & high-volume corporate centers
- ✓ Everything in Field Pro Suite Included.
- ✓ Private AWS VPC Amazon Connect Telephony: Dedicated telephony tenant in your account.
- ✓ Custom Branded Voice Cloning: Exact executive or brand persona vocal replication.
- ✓ SIP Trunking & On-Prem PBX Bridge: Interop with Cisco, Avaya, and 3CX systems.
- ✓ 99.99% Telephony Uptime SLA: 24/7 priority line with Principal Architect Saad Sayed.
Frequently Asked Questions
Real answers about telephony latency, human transfers, and CRM integration.
Does the voice agent sound robotic, or does it sound like a real person?
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Our telephony pipeline uses modern neural acoustic speech engines with sub-800 millisecond response times. It breathes naturally, understands conversational nuances and regional colloquialisms, and features full acoustic barge-in—meaning if a caller interrupts, the AI pauses immediately just like a human operator.
What happens if a caller asks a complex question the AI doesn't know?
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If acoustic confidence drops or a caller explicitly requests an on-call manager, the agent executes an immediate warm transfer to your on-call team line. Simultaneously, an SMS is sent to the manager with a 2-sentence summary of the caller's issue so they pick up with complete context.
Can we keep our existing business phone number?
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Yes. You do not need to change numbers. We provide a dedicated routing line, and you configure conditional call forwarding (e.g., forward when unanswered after 3 rings, or forward after 5:00 PM). Alternatively, we can port your primary number directly onto our AWS carrier mesh.
How does it integrate with ServiceTitan, Jobber, and Housecall Pro?
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We connect directly via secure OAuth2 REST webhooks. When an inbound customer calls, the AI inspects previous service history by matching the caller ID. When dispatching, it automatically opens a new job card, attaches audio call recordings and transcript summaries, and reserves the arrival slot on your dispatch board.
Are call recordings and customer data encrypted and PIPEDA-compliant?
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Yes. All telephony traffic and audio recordings are stored in AWS Canada Central (`ca-central-1`) with KMS 256-bit encryption at rest and TLS 1.3 in transit. We sign comprehensive Business Associate & Data Privacy Agreements with zero public LLM model-training covenants.
Put 24/7 AI Voice Dispatch on Your Lines This Week
Never miss an after-hours emergency job again. Let our AWS telephony specialists configure your custom voice agent, connect your CRM, and begin answering calls in 5 business days.